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PRIVACY NOTICE
At RCCG NBC Bournemouth, we are more than just a place of worship, we are a family, a community rooted in faith, love, and service. As part of our commitment to creating a safe and welcoming environment for everyone who walks through our doors, we also value your privacy and the trust you place in us.
Whether you are a member, a first-time visitor, a volunteer, or simply engaging with us online, we want you to feel confident about how your personal information is handled. This Privacy Notice explains why we collect your data, how we use it, and how we keep it safe in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We believe transparency reflects love and integrity. Please take a moment to read this notice and know that you have rights, choices, and our full commitment to safeguarding your information.
RCCG NBC Bournemouth is a parish of the Redeemed Christian Church of God (RCCG), a global mission-driven church committed to teaching the undiluted Word of God, raising disciples, and impactingcommunities with the love of Christ.
We are a diverse and vibrant family of believers, serving the people of Bournemouth and beyond through worship, prayer, outreach, and fellowship. Whether you engage with us during Sunday services, weekday programmes, any of our community initiatives, children’s ministry, prayer meetings, or special events, we strive to create a space where lives are transformed and everyone feels seen, supported, and spiritually uplifted.
In all we do, we are guided by our faith and a responsibility to act with care, integrity, and transparency especially when it comes to protecting your personal information. This Privacy Notice is part of that commitment.
RCCG NBC Bournemouth as a Data Controller
We are the Data Controller of the personal information we collect or receive, whether provided directly by you or captured indirectly. We are responsible for deciding how your data is collected, used, and protected in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions about how we handle your data or wish to withdraw consent for any images or recordings, please contact us using the details provided in this notice.
RCCG Bournemouth as a Data Processor
In some cases, we may engage trusted third-party service providers, known as Data Processors, to carry out specific tasks on our behalf such as sending newsletters, managing event registrations, processing donations, or hosting our website. These processors only handle your personal data under our instructions, and we ensure they are contractually bound to keep your information secure, confidential, and fully compliant with data protection laws.
We may collect and process the following categories of personal data depending on our relationship with you:
Type of Information | Examples |
Identity Information | Name and date of birth. |
Contact Information | To identify you in our records, during registration for events, or as part of church membership. Includes your phone number, email address, and home address. Used to communicate service updates, pastoral support, or event information. |
Date of Birth/Age | Helps us place individuals in the appropriate ministry group (e.g., children, youth, seniors) and comply with safeguarding responsibilities. |
Healthcare Information | Only where necessary for example, allergies during children’s events or pastoral care needs. Treated with special confidentiality. |
Gender/Marital Status | Supports targeted ministries (e.g., men’s, women’s, marriage counselling) and helps us understand our church demographics. |
EmergencyInformation | Collected during events or ministry activities for safety and safeguarding reasons. |
Photographs and Videos | Taken during services and events for church publicity (e.g., website, newsletters, or social media). We always seek consent where appropriate. |
Children Information | Includes the name, age, and guardian contact details of children who participate in our programmes and services. |
Donation and Gift Aid Details | To process tithes and offerings, issue receipts, and comply with HMRC requirements when Gift Aid is claimed. |
Volunteer/Worker Information | Details like role, availability, and references needed to coordinate ministry and ensure safeguarding compliance. |
Technical Data | IP address, browser type, and device information - used to improve your experience on our website and for security purposes. |
At RCCG Bournemouth, we only use your personal information in ways that are respectful, purposeful, and lawful. Everything we collect is used to support the spiritual, pastoral, and administrative life of the church. Here’s how we may use your data:
Purpose | Description |
To Stay Connected | We use your contact details to share church news, service updates, prayer points, event invitations, or changes in ministry schedules through SMS, email, or phone calls. |
Provide Support | If you are receiving pastoral care or attending a counsellingsession, we may use your information to provide spiritual guidance, follow-up, or practical help. |
Safety | We use emergency contacts, health details, and children’s information to protect our members especially during events, youth activities, or volunteer assignments. |
Coordination of Activities | Whether you are a part of a ministry group, volunteering, or registering for an event, we use your information to manage teams, organise roles, and communicate clearly. |
Legal and Financial Compliance | When you give financially, we process your donations and, where applicable, submit Gift Aid claims to HMRC in accordance with UK law. |
Documentation | With appropriate consent, we may use photographs or videos taken at church events for newsletters, website updates, or social media. |
Improve Online Experience | If you visit our website, we may use anonymous data (like IP address or browsing behaviour) to enhance security and ensure our site is user-friendly. |
Under the UK GDPR, we must have a valid legal basis to collect and use your personal information. Below is a summary of the bases we rely on and what they mean in practice:
Legal Basis | Description |
Consent | We may ask for your clear permission before using your data for example, to send you newsletters, include your photo in church media, or register you for an event. You can withdraw your consent at any time. |
Contractual Necessity | If you enter into an agreement with us (e.g., as a volunteer, staff member, or hall user), we may need to process your information to fulfil that agreement. |
Legal Obligations | We are required by law to process certain data, such as keeping records of donations for tax and Gift Aid purposes or reporting safeguarding concerns. |
Legitimate Interests | We may use your data to support the day-to-day running of the church in ways that are necessary and expected such as sending service reminders, or following up with visitors provided this does not override your rights. |
Vital Interests | In rare cases, we may process your data to protect someone’s life or well-being such as in a medical emergency during an event. |
Public Task | If we partner with government or local authorities (e.g., during outreach or welfare initiatives), we may process certain data to carry out those responsibilities. |
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable laws. The general retention periods are as follows:
Category | Retention Period |
Contact Details | While you are actively engaged with the church, or until you request removal.Reviewed every 2 years. |
Mailing Subscription | Until you unsubscribe or withdraw consent. |
Children’s Ministry Records | Until the child turns 18 or leaves the ministry, then securely deleted within 1 year. |
Volunteer/Worker Records | 6 years after the volunteer stops serving, in line with safeguarding best practice |
Donation and Gift Aids Records | 6 years from the end of the relevant financial year (as required by HMRC). |
Safeguarding | At least 75 years, in accordance with national guidance and RCCG safeguarding policies. |
Photos and Videos | Indefinitely for historical or church publicity purposes, unless you withdraw consent. Reviewed every 5 years. |
When your data is no longer needed, we will ensure it is either deleted or anonymised in line with data protection regulations.
As a data subject, you have several rights under data protection law. These rights empower you to control how your personal data is used. You have the following rights regarding your personal data:
Right | Description |
Information | You have the right to know why and how we collect and use your data. This privacy policy is part of fulfilling that obligation. |
Access | You have the right to request a copy of the personal data we hold about you and understand how we use it. |
Correction | If your data is incorrect or incomplete, you can request that we correct or update it. Example: Updating your address or correcting a misspelled name. |
Deletion | In certain cases, you can ask us to delete your personal data Example: If it is no longer needed or if you withdraw your consent. |
Restriction | You can request that we limit how we use your data while a concern is being resolved (e.g., if you contest the accuracy of your information). |
Objection | You can object to us processing your data if you believe we are using it unlawfully or without a valid reason, particularly for marketing or profiling. |
Data Portability | You can ask us to transfer your data to another organisationor service provider in a readable format. Example: Moving your care to a different provider and needing your records transferred. |
Automated Decision Making | You have the right not to be subject to a decision based solely on automated processing (e.g., profiling) if it significantly affects you. |
Withdraw Consent | Where we process data based on consent, you can withdraw your consent at any time. |
To use any of these rights, please contact us at info@rccgbournemouth.org. Verification may be required.
At RCCG NBC Bournemouth, we take the security of your personal information seriously. We have put in place appropriate technical, organisational, and physical safeguards to protect your data from loss, misuse, unauthorised access, disclosure, or destruction.
Our data protection measures include:
Secure Digital Storage: Personal data is stored on password-protected systems, with access limited to authorised staff and volunteers only.
Confidential Protocols: Everyone who handles personal data (staff, leaders, and volunteers) is trained and committed to maintaining strict confidentiality.
Regular Reviews: We review our data handling practices regularly to ensure continued compliance with UK data protection laws.
Paper Records Kept Securely: Physical records are stored in locked cabinets and only accessed when necessary.
Website Protection: Our website uses SSL encryption and security tools to protect any data you submit online.
Contracts with service providers: We only work with third-party processors who meet strict data protection standards and are legally bound to protect your information.
To provide safe, effective care and meet our legal responsibilities, we may need to share your personal data with trusted third parties. Below is a summary of who we may share data with and why:
Within the Church: With authorised church leaders, ministry heads, and trusted volunteers who need the information to support church activities, pastoral care, or event coordination.
With RCCG UK or Other RCCG Parishes: When you are involved in wider RCCG programmes, events, or transferring to another parish, we may share your basic details to help maintain your connection within the RCCG family.
Third-Party Service Providers: We work with trusted platforms to help manage communications, process donations, host our website, or support church administration (e.g., email systems or donation platforms). These providers are only allowed to use your data under our instruction and must keep it secure.
Emergency Services: In urgent situations, we may need to share data with emergency responders (e.g., ambulance, fire, police) to protect your life or safety.
Legal or Regulatory Bodies: In cases where the law requires it (e.g., safeguarding concerns or HMRC Gift Aid submissions), we may share your data with relevant authorities.
With Your Consent: In any other case, we will ask for your clear permission before sharing your data outside of the church.
In every instance, we only share the minimum necessary information and ensure that your privacy is protected.
Some of the third-party service providers we use may store or process your personal data outside the United Kingdom, particularly in countries like the United States. Whenever this happens, we ensure that your data is protected by using one or more of the following safeguards:
The country has been deemed to provide an adequate level of data protection by the UK government.
We use contracts approved by the UK Information Commissioner’s Office (ICO) that give your data the same protection it has under UK law (known as “standard contractual clauses” or SCCs).
The service provider is certified under a recognised international data protection framework, where applicable.
We take all reasonable steps to ensure that your data remains secure, confidential, and protected no matter where it is stored or processed.
At RCCG NBC Bournemouth, we are committed to protecting the privacy, dignity, and safety of every child entrusted to our care. Whether they are participating in sunday school, sunday service, events, or other church activities, we treat children’s personal information with the utmost confidentiality and in line with the UK General Data Protection Regulation (UK GDPR).
We may collect certain information about children, such as their full name, date of birth, medical needs or allergies, and emergency contact details. This information is essential for ensuring their safety, providing age-appropriate ministry, and communicating effectively with parents or guardians. In some cases, we may also take photos or videos during events or special occasions. However, we will always seek clear parental or guardian consent before doing so.
Children’s data is only accessible to authorised staff and volunteers who have undergone appropriate safeguarding checks and training. We never share a child’s personal information with third parties unless it is necessary for safety reasons, to comply with legal obligations, or when we are working with secure and trusted service providers under strict data protection agreements.
We do not use children’s data for marketing or publicity without express written consent from a parent or guardian. Parents have the right to access or correct their child’s data, withdraw consent, or ask for its deletion where appropriate.
Children’s records are kept only as long as necessary, usually until the child turns 18 or leaves the children’s ministry. After this, their information is securely deleted unless there is a legal or safeguarding reason to retain it for longer.
As a church, we believe children should feel safe, valued, and protected. That commitment includes how we handle their personal data with respect, transparency, and care.
If you are unhappy with how we use your data or for any other data protection queries, please contact us at info@rccgbournemoth.org, 07448583833; postal address The Stourvale Centre, 108 StourvaleRoad, Bournemouth, BH6 5JB.
If you are still dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or the relevant supervisory authority in your jurisdiction.
ICO (UK)
Wycliffe House, Water Lane
Wilmslow, Chesire, SK9 5AF
03031231113
We may update this Privacy Notice from time to time. If we make significant changes, we will notify you through appropriate channels. The latest version will always be available on our website, and we recommend checking it periodically.